Privacy Policy

Effective Date: October 6, 2025   |   Facility: Laredo Emergency Room

At Laredo Emergency Room, we value your privacy and are committed to protecting the personal information you provide through our website (laredoemergency.com). This policy applies only to information collected through our website and does not replace or modify privacy protections that apply to medical records provided during treatment (which are governed by HIPAA).

1. Information We Collect

We may collect the following information through our website:

• Personal Information: name, email address, phone number, and other details you voluntarily submit via contact or appointment request forms.

• Non-Personal Information: browser type, IP address, device type, pages visited, and other analytics data collected automatically via cookies or analytics tools.

2. How We Use Your Information

We may use the information you provide to:

• Respond to questions or appointment requests.

• Improve our website and services.

• Send important facility updates when you have provided consent.

We do not sell or rent your personal information to third parties.

3. HIPAA Notice

Any medical or health-related information shared through secure patient portals or during treatment is protected under the Health Insurance Portability and Accountability Act (HIPAA) and governed by our Notice of Privacy Practices. Copies of our Notice of Privacy Practices are available upon request at the facility or by contacting us via the email below.

4. Information Sharing

We may share limited information with:

• Service Providers: third-party vendors who help with website hosting, analytics, or secure online services (e.g., payment processors).

• Legal Requirements: when required by law, court order, or government request.

All vendors and partners must protect your information and use it only for authorized purposes.

5. Cookies & Tracking

Our website may use cookies and analytics tools to collect non-identifiable information about visitor traffic and browsing activity. You can disable or manage cookies through your browser settings if you prefer.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect information collected through the website. However, no online transmission or storage system is entirely without risk.

7. Links to Other Websites

Our website may include links to third-party websites. Laredo Emergency Room is not responsible for the privacy practices or content of those sites.

8. Your Rights

You may request access to, correction of, or deletion of personal information submitted via our website by contacting us. Certain requests related to protected health information (PHI) may require completing forms or verification per HIPAA rules.

9. Contact Us

Laredo Emergency Room

Phone: 956-242-6790

Website: laredoemergency.com